About the paper
| Title |
ERP AND COMPETITIVE INTELLIGENCE SYSTEMS IN AGILITY OF ORGANIZATION: A SYSTEMATIC LITERATURE REVIEW |
| Book |
ICIST 2015 Proceedings |
| Pages |
370-374 |
| Abstract: Business failure of the organization may be
caused by its inability to adapt its business operations to the
changes in the market requirements. This leads to a
conclusion that today’s turbulent business conditions
impose the need to increase the level of agility of the
organization. Agility is defined as the ability of organization
to adapt to different business conditions. Thus, a solution
should be looked for in the IT systems such as Enterprise
Resource Planning (ERP) and Competitive Intelligence (CI).
The reason why exactly these two systems have been chosen
is their focus of analysis. ERP systems are specialized for the
analysis of organization’s business operations, and CI
systems have been developed in order to analyze the
environment. Therefore, the organization can analyze all
business operations by using these two systems. The aim of
this paper was to determine whether a synergy of these two
systems can contribute to higher level of organization’s
agility. This paper shows systematic analysis of literature
which aim was to determine the contribution of the ERP
and CI systems to the agility of the organization and to
consider the possibilities of their synergy when used
parallelly in today’s conditions of successful business
operations. This was achieved by considering 35 chosen
(selected) scientific papers. The results of analysis showed
that the ERP systems, according to most of the authors, do
not contribute to the agility of the organization, and the CI
systems are the ones which are the most significant
component of agility. This synergy can exert influence on
the modification of existing business policy or establishment
of a new one which would be based both on the analysis of
previous business operations and the analysis of business
environment, and as a result the organization would have
higher level of agility. Based on the obtained results, this
paper offers theoretical basis for further research,
particularly empirical research, which aim would be to
determine the degree of synergy that the ERP and CI
systems have in some organizations and their correlations
with accomplished (achieved) level of agility of those
organizations. |
Full citation
Debeljački, R.,
Tumbas, P.,
Šereš, L.
ERP AND COMPETITIVE INTELLIGENCE SYSTEMS IN AGILITY OF ORGANIZATION: A SYSTEMATIC LITERATURE REVIEW. In:
Zdravković, M.,
Trajanović, M.,
Konjović, Z.
(Eds.)
ICIST 2015 Proceedings, pp.370-374, 2015
Keywords
Enterprise Information Systems
ERP Systems
Business Intelligence